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Foreword 2
Executive summary 3
Setting the scene 4
The Headlines 6
Soundings – a regional 8
perspective
Practical steps 14
and hands-on tools
CSR navigator 20
The way forward: questions 23
and queries
Appendices:
Appendix 1: Self-assessment questionnaire 24
Appendix 2: CSR tools 26
Appendix 3: Key characteristics of social reports 29
Appendix 4: Resources 30
Acknowledgements 31
Process note 32
About the WBCSD 32
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