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Performance management is the process through which supervisors and those they lead
gain a shared understanding of work expectations and goals, exchange performance
feedback, identify learning and development opportunities, and evaluate performance
results.
It is through this process that organizations are able to create and sustain a workplace
environment that:
¾ Values continuous improvement
¾ Adapts well to change
¾ Strives to attain ambitious goals
¾ Encourages creativity
¾ Promotes learning and professional development
¾ Is engaging and rewarding for employees
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